318 replies to this topic Post Order

[HandH]

Hello mr negotiator. Using my negotiating skills on (google maps)
I have noticed that Tzaneen is well over 300 km from the nearest Cajees (I could be wrong).
Does this mean that you travel all that way, everytime u want stuff from them??
Cause fookme!!! If I was them I'd also give you "Oh My...peed my panties " good prices
to save you some petrol money for the trip back...

[Adam Smith]

Hi, Cajees
You guys are are bunch of crooks.

To the hubbers be very wary, iIf you get it at less than say Cycle Lab, they have done something that is not immediately apparent; probably leave the stickers though. The clown in Fourways refused to give back my 26 tire after i tried to change it for a 29er. Ok, i can understand that the shop refusing to  change the tire in view of the fact i did not have the slip as my wife bought it for my birthday, but to refuse to give it back period because i did not have the slip...they have word for it...it is called theft.

[JGR]

The Negotiator, on 24 July 2012 - 04:04 , said:

Ok..... I must really be dealing with someone else!!!! I have been reading every post from number 1 & my god you guys seem to have some serious issues & time! Do any of you work? Do you get paid to? Does your boss know if you have one that your ripping him off & he's bandwith??? Warrior Princess..... For what its worth, I really think all tee dawg meant was for your second service go when there is a need so you can see that they are good! If not take it anytime but you will waste a service....The choice would be yours! I've been dealing with Cajees Fourways for about three years. I understand their business model & lets face it, they have been there for many many years, must be a model that works. At first like all of you, I was a number.... Now when I walk in I get attention! Y???? Coz im good looking? Hardly.... People like the majority of you bitching on the site actually prostitute bike stores.... go around and buy where its the cheapest..... However, If you choose a store like I do with a lot of stuff I buy you seem to get the attention, & might I add that the prices I get at Cajees are phenomenal.... Yes believe that! I have compared to other places.... The deals I get, OH MY!!!!! You know why? I know how to bargain & deal..... I am retail individually based, I know how the game works.... Clearly you guys dont..... Not just Cajees where i buy my bikes, Pro Shop Woodmead, you should seriously see the deals I get! Anyway enough about MY skills, Cajees Fourways, their service is top class, I've been there & seen it..... Knowledge wise, they rock! There is a salesman there, RAVI, ask for him next time you go, you'll see what I mean!
I get from all these posts, people fictitiously commenting & yes some of you may just have issues, but whenever you were in a  Cajees store & got crappy service, ever asked for a manager to complain? I mean really, lets face it, these guys are huge! Their pricing structures.... cant comment, don't work there but yes I never pay the marked price.... Its how some businesses run their model.... slash the price at the till & you got a deal.... I think you guys just have a lot of time! Cajees client base im sure is huge! Instead of wasting your time posting all this crap coz you guys are bored at work, go into the store, ask for the manager & become a somebody! You will never buy anywhere else!
Are their overheads high? I'm sure they are, running a store of that magnitude with the stock holding they have! Maybe the commission structure for their salesman's might be wrong where in turn they try & SHAFT (as you guys say) the customers, I don't know, but maybe bring it to a managers attention in store & you might just get better results then posting all this crap!

Its a bike shop not a bazaar - who wants to spend hours hagling on prices to walk out with a small moral victory that cost the best part of your saturday morning. Frankly its not worth the effort. One does not mind paying more if the service justifies the extra cost and from the consensus it doesn't seem to. Most companies would use a bad experience to win a customer over and back and in these examples the customers stay longer but from the attitude of the employees and random owner message they do not. They further alienate potential customers and people who clearly care a lot about the support, people who promote the sport. The discount one might recieve should rather be based on the relationship/frequency to the store and is not even asked. Case in point i bought some items from my lbs and besides the discount he halved the price of a TDF book as it had already started - never had to ask.

[RFC311]

Great service @ Cajees Boksburg

[Iron]

Imto786, on 26 July 2012 - 04:11 , said:

Great service @ Cajees Boksburg

with your first post you add this , mmmmm after what has been said on thi thread i dont think it will hold much water mate .

oh and welcome to the hub.

[RFC311]

I'm just adding my experience didn't know cyclist were so arrogant btw no1 told me to add anything i'm just adding my experience

[Buzzer]

Best bike shop I found is Dunkeld Cycles. Service there is the best I have come accross

[Wez-O]

Imto786, on 26 July 2012 - 04:11 , said:

Great service @ Cajees Boksburg

I walked into Cajees Boksburg about a month ago, walked around for a few minutes and didn't even get one person come and offer to assist me. Got in my car drove across the road to Cycle Lab and spent a few grand after a very helpful young lad went out of his way to help.

[Corvus]

Imto786, on 26 July 2012 - 04:11 , said:

Great service @ Cajees Boksburg

No, they suck.

I bought my first MTB there and they sold me a bike that was waaaay to big for me, and I learnt later that for the crappy (Acera) groupset on it, it was also waaay over priced.
I bought a fork there a while back and they broke the lockout trying to install it.
I phoned there a while back looking for rims and they were unable to tell me the width of the rims they were selling. They don't know their product.

....and then there's the general standing around their shop for a long time just to get some assistance.

[lyslexic]

20 pages on Cajees??? Whats next, 40pages on the best way to fix a puncture?

I bought my 1st mountain bike in October last year. being new to mountain biking, I spent  a few weeks researching and learning on the best bike and components to suit my budget. I then found a bike I wanted and called around looking for the place i could find the bike I wanted at the cheapest price. Prior to buying the bike, I researched the components the bike I was going to buy came with. How to bleed those brakes, are those tires good, any problems with that make that make of Derailer...

Most people in this thread seem to have a problem with Cajees ripping off the newbie who does not know better. Really? I'm a newbie, I did the research and did not get ripped off. If you did not do the same, don't blame Cajees, BLAME YOURSELF!!

If I go into a shop,  buy something and feel like I got ripped off.... I don't go back! (True Story!) A few people have mentioned they have been to Cajees a few times and ripped off a few times and blame Cajees for their lack in judgement.. The mind boggles

Where do i shop?

Solomons - most of my stuff, Rubblish service department but cheap parts and nice friendly helpful staff
Westdene cycles - Always get good service there
Dunkled cycles - Friendly helpful staff. Costs more than Solomons or Westdene but I don't mind paying more for good advice and service.
Morningside cycles - If they had a bigger selection of stuff, i'd buy everything from there even if I had to pay 5 times more than the RRP. They also a bit out of my way.

Where I don't shop

Cajees - self explanatory
Mias - the fishing version of Cajees. Must be owned by the same people as the have the same charge double and ask for a discount theory
Bicycle Trader - After seeing the adverts on the hub and the pamphlets on my car @ Northern Farm, I thought I'd support them. Walked in, waited for 5mins at the counter while the person behind the counter ignored me and bragged about his most recent holiday to the 2 people who were sitting at the counter, I left and will never return.

[kosmonooit]

[Goodbadugly]

kosmonooit, on 26 July 2012 - 10:32 , said:

[fabes]

Tee are you running out of cousins to back you up on this thread?

[King_Crispy]

pastapouch, on 23 July 2012 - 03:15 , said:

Because, sadly, they prey on beginners who don't know the prices and what models of stuff are the latest and greatest. So they sell you 'the latest , greatest bicycle at the greatest price' And when you finally get informed , its not a great bicycle, its most probably a two year old model...at double the original price.

Sounds like Pornstar

[Stretch]

lyslexic, on 26 July 2012 - 10:03 , said:

20 pages on Cajees??? Whats next, 40pages on the best way to fix a puncture?

you laugh - there's a few pages on that in another thread!