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Awesome Service from Garmin SA


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#1 awesme

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Posted 19 June 2012 - 11:49

What Awesome service,

(Had a problem with E500, not receiving signal from speed/cadence sensor, after battery having been replaced already, Though at best Garmin would replace the sensor unit, they replaced the entire unit, no questions asked)

Just want to say thank you to Michelle and Justin (tech services), other vendors can learn a thing or 2 from GarminSA. Just Reaffirms my decision to go Garmin compared to other units available.

G

#2 Iron

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Posted 19 June 2012 - 11:51

View Postawesme, on 19 June 2012 - 11:49 , said:

What Awesome service,

(Had a problem with E500, not receiving signal from speed/cadence sensor, after battery having been replaced already, Though at best Garmin would replace the sensor unit, they replaced the entire unit, no questions asked)

Just want to say thank you to Michelle and Justin (tech services), other vendors can learn a thing or 2 from GarminSA. Just Reaffirms my decision to go Garmin compared to other units available.

G

you got a number to call them on ????

PM me please

#3 Abercrombie

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Posted 19 June 2012 - 02:37

Hello, can you PM me as well please? Also having hassles with my Garmin which is only two months old. How long did it take to be sorted out?

Edited by Abercrombie, 19 June 2012 - 02:38 .


#4 4u2nv

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Posted 19 June 2012 - 02:39

now we will see how good their service are :rolleyes:

#5 awesme

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Posted 19 June 2012 - 02:46

20 min in and out,

Will forward contact details

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#6 Pieterg

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Posted 19 June 2012 - 02:57

Nice
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#7 Weight Weenie

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Posted 20 June 2012 - 10:08

Also dealt with Michelle before. Awesome service, heck she even called me :)
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#8 Weight Weenie

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Posted 20 June 2012 - 10:10

Awesme did the light still function on the sensor ? I replaced the battery on mine and the light went off when taking the magnet past it but the edge did not pick it up. Maybe I could have gotten a new unit as well
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#9 Zac.A

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Posted 20 June 2012 - 10:13

I crashed my Garmin and broke the screen sometime last year, rode with it because it was still visible and okay, but then I crashed again and it just wasn't happening.

took it to Garmin on a monday, (just the head unit) and by the next monday they had one, apparently there weren't any in the country, but still, only 1 week, no questions asked, new edge bundle.

awesome service.
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#10 Pietervdw

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Posted 20 June 2012 - 11:24

Please PM me the details

#11 reteid

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Posted 21 June 2012 - 01:36

View PostZac.A, on 20 June 2012 - 10:13 , said:

I crashed my Garmin and broke the screen sometime last year, rode with it because it was still visible and okay, but then I crashed again and it just wasn't happening.

took it to Garmin on a monday, (just the head unit) and by the next monday they had one, apparently there weren't any in the country, but still, only 1 week, no questions asked, new edge bundle.

awesome service.
contact details for ct?
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#12 Zac.A

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Posted 21 June 2012 - 03:50

View Postreteid, on 21 June 2012 - 01:36 , said:

contact details for ct?



Garmin Southern Africa (PTY) Ltd
Avnic Office Park, Unit 5
Cnr Capricorn Drive & Crescent
CAPE TOWN
Phone: 00 27 21 788 9015
Fax: 00 27 21 788 7491
Website: http://www.garmin.co.za


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Pain is temporary, quitting is forever. - Lance Armstrong