15 replies to this topic Post Order

[GrumpyOldGuy]

..............but uses a dry suit as obviously the water is much colder. Anyway he manages to tear his suit some time back and buys an off the shelf repair kit to patch the hole. It last a few dives but then leaks and he decides to send it away for a professional repair.

Finds a company in LA and explains to the lady the issue, she gives him a quote and says send the suit and a check to us and we will fix it, and the price quoted INCLUDES return freight.

So he sends it off and waits 10 days, but hears nothing, checks his account and the cheque was cashed two days after he sent the suit, so he calls her up to see whats up.

The woman says sorry, but due to your botched repair job we spent two hours just getting the old patch off and now to continue we need an extra $120.00.

Now my mates not poor, but he is difficult,..... so he says "NO", that was the quote, so fix it or send my suit back at your cost with a refund cheque.

She refuses and says she will be out of pocket if she do's that.

After a week of e-mails and phone calls she tells him, unless he send the balance she will not return his suit.

He gets the Zig and calls the local police station and explains the issue, he says he is quite prepared to get on a plane and either lay a charge of theft locally or would they accompany him to the company and get his suit and money back.

The Policeman says , No Need, we will send an officer out and explain to her, you are right, she is wrong and she needs to return the suit and the refund cheque.

That afternoon they send out a cop and the next day he gets a terse e-mail saying the suit is on its way with the refund.

Now, the best part is,..... when he receives the suit he notices that his patch was removed but not returned.! He calls the woman and tells her he wants his patch back.

She slams down the phone,

He calls the police again and says she is still holding his property (a patch) and he wants it back or the $25.00 it cost him to buy.

Cop go's back and the next thing $25.00 is paid into his account.

I had a good chuckle over this, imagine getting that right here in SA.........you would have more chance of finding a hen with teeth. ,....but hey, ya Gotta love the yanks.!

Maybe it lightens your day as well, but what would you have done.? I am interested to hear.

[Mojoman]

Haha, lucky man indeed! Over here the company would have probably just relocated and changed name and details!

[leet22]

GrumpyOldGuy, on 02 February 2012 - 12:20 , said:

..............but uses a dry suit as obviously the water is much colder. Anyway he manages to tear his suit some time back and buys an off the shelf repair kit to patch the hole. It last a few dives but then leaks and he decides to send it away for a professional repair.

Finds a company in LA and explains to the lady the issue, she gives him a quote and says send the suit and a check to us and we will fix it, and the price quoted INCLUDES return freight.

So he sends it off and waits 10 days, but hears nothing, checks his account and the cheque was cashed two days after he sent the suit, so he calls her up to see whats up.

The woman says sorry, but due to your botched repair job we spent two hours just getting the old patch off and now to continue we need an extra $120.00.

Now my mates not poor, but he is difficult,..... so he says "NO", that was the quote, so fix it or send my suit back at your cost with a refund cheque.

She refuses and says she will be out of pocket if she do's that.

After a week of e-mails and phone calls she tells him, unless he send the balance she will not return his suit.

He gets the Zig and calls the local police station and explains the issue, he says he is quite prepared to get on a plane and either lay a charge of theft locally or would they accompany him to the company and get his suit and money back.

The Policeman says , No Need, we will send an officer out and explain to her, you are right, she is wrong and she needs to return the suit and the refund cheque.

That afternoon they send out a cop and the next day he gets a terse e-mail saying the suit is on its way with the refund.

Now, the best part is,..... when he receives the suit he notices that his patch was removed but not returned.! He calls the woman and tells her he wants his patch back.

She slams down the phone,

He calls the police again and says she is still holding his property (a patch) and he wants it back or the $25.00 it cost him to buy.

Cop go's back and the next thing $25.00 is paid into his account.

I had a good chuckle over this, imagine getting that right here in SA.........you would have more chance of finding a hen with teeth. ,....but hey, ya Gotta love the yanks.!

Maybe it lightens your day as well, but what would you have done.? I am interested to hear.

Good on him
BTW Dry suit diving is cool

[GrumpyOldGuy]

Mojoman, on 02 February 2012 - 12:23 , said:

Haha, lucky man indeed! Over here the company would have probably just relocated and changed name and details!

Yeah, and try getting a cop out over $25.00

[Stretch]

great story. there was a cracked article on payback the other day, and that could have easily gone into it

[Tiny K]

hahahaha! Damn that is good. Some would have just left it or paid the $120 for the repair.

[The Drongo]

GrumpyOldGuy, on 02 February 2012 - 12:20 , said:

..............Neat........

right here in SA.........you would have more chance of finding a hen with teeth.

Someone here found one. They used it in the Clover ad.

[Ikonic]

The US economy sucks but their systems at least still work

[GrumpyOldGuy]

The Drongo, on 02 February 2012 - 12:30 , said:

Someone here found one. They used it in the Clover ad.

A hen with teeth....? Like that Toyota dog with those BIG false teeth I guess, but I haven't seen it.

[GrumpyOldGuy]

Ikonic, on 02 February 2012 - 12:35 , said:

The US economy sucks but their systems at least still work

Yeah, this is my point really, you and I would get no backup here for a case even remotely similar, yet there, even though the economy sucks, the police are still very highly regarded and they do a fine job.

[Lamber]

This almost sounds to good to be true.

Imagine if all the "LBS complaints" threads could be handled like this- what would happen to the hub???!!!

[TNT1]

Lamber, on 02 February 2012 - 12:46 , said:

This almost sounds to good to be true.

Imagine if all the "LBS complaints" "XYZ is a bad seller, and the dibs" threads could be handled like this- what would happen to the hub???!!!

[cervelo]

Ikonic, on 02 February 2012 - 12:35 , said:

The US economy sucks but their systems at least still work

uuuhhhhhmmmmm, saw on CNN Saturday its picking up speed... in a year or so, send your regards to the ZAR.

[GrumpyOldGuy]

Lamber, on 02 February 2012 - 12:46 , said:

This almost sounds to good to be true.

Imagine if all the "LBS complaints" threads could be handled like this- what would happen to the hub???!!!

Yeah, but that's because locally we dont get that service so its "unheard of", but in the US the police actually respond to calls for assistance and if someone requests they go and take a lookie-see, they have an obligation to do so, .....and always will - it boils down to respect for the community and pride in your work really, pretty rare around here unfortunately.

[The Guy in Pink]

Ikonic, on 02 February 2012 - 12:35 , said:

The US economy sucks but their systems at least still work

I wish South Africa's sucked the same, with a 95% employment rate and GDP per capita of $48100

[GrumpyOldGuy]

The Guy in Pink, on 02 February 2012 - 05:57 , said:

I wish South Africa's sucked the same, with a 95% employment rate and GDP per capita of $48100

True, did you see Donald Trump on CNN the other night talking about the US economy.?

Basically he said if you look at the American citizens standard of living its still overall one of the highest in the world, most of the people have a house, they have furniture, a bed, a TV, the average home has two cars and (believe it or not) two bicycles, there is no malnourishment to speak of, there is really a job for everyone who WANTS to work, most average Americans can still afford luxuries like a vacation and more Americans per capita have boats, and private planes than anywhere else in the world.

So yeah, their bad economy would be our Nirvana I guess.